Outcomes: Define your current customer type Explore alternatives for that customer type Benchmark from competitors Apply your findings 1 – Look at your current customer base As a business owner, you may want to believe that your service will appeal to absolutely everyone but more often than not this isn’t the case. Your current customer...

TripAdmit enables Air Serbia customers to book experiences in the destinations they serve Date 9 th March 2022 : TripAdmit today announced that it has signed a contract with Air Serbia to provide its passengers with the ability to select and book from a full range of tours and activities in the destinations served by...

1 – Website Quality Assessment New Site If you aren’t a technical person with a good knowledge of how to construct a website then this seem like an extremely daunting prospect. Not to worry, there are plenty of out of the box website templates which can be easily changed by ‘non-techies’, you just to know...

There’s no doubt about it; the daily increasing advancements in technology have shifted the world online. Online education, banking, shopping, networking, booking — the list goes on and on. Similarly, computer reservation systems have allowed the tour and activity industry to sell to anyone anywhere in the world. Customers and travellers can now browse through...

In post-pandemic times, we have noticed a significant increase in the rising demand for digitalisation and the use of technology. E-commerce and online purchasing have become huge parts of our daily lives and have transformed the typical consumer buying behaviour. Long gone are the days of physically travelling to stores to purchase items. Similarly, nowadays,...

Approximately, 82% of all travel bookings in 2018 were made online via a mobile app or website (online travel agency), devoid of any human interaction. If you have ever travelled, you’ve probably come across the term ‘online travel agency’ or ‘OTA’ before. As the name suggests, an online travel agency is a website that allows...

Integrating an online tour/activity scheduling software is the best thing for your tour/activity business in the current economic climate. Customers now look for ease and convenience when booking tours and activities — two things that all scheduling software sites provide. However, with the increasing rise in online tour booking software popularity, you want to ensure...

So, you’ve finally decided to put the excessive contemplation to rest and go through with your dream of owning a tour/travel business. Good choice! The travel and tourism industries are rising in popularity, especially given the COVID-19 situation. The pandemic has been hard on the public, and many want to enjoy a well-deserved holiday at...

As the name suggests, an online booking system is a software solution that allows potential guests to self-book and pay through your website and other channels, while giving you the best tools to run and scale your operation — all under one platform. At the core, online booking systems give clients a convenient way of...