How to Takeover a Resource for Guides

This feature allows guides to utilize resources (bus, car, boat, table or building) as additional touchpoints for collecting tips and reviews.

Screenshot of a group management app displaying a QR code, a tipping group with members, resources like a 20-seater bus, and an option to join or leave the group. Easily manage tour guide tipping by selecting "Tap to Tip.
Smartphone screen showing a financial app with a balance of €25.00. The profile picture at the top shows a person smiling. Below are payment details, including a recent payment of €120.00 and an option to "Tap to Tip" your tour guide after reading tour reviews.
One

Log In to your TipDirect Account

Start by logging in to your TipDirect account on the app or web on your phone. We would strongly recommend downloading the TipDirect App as this will ensure you always have the quickest access to taking over a resource.

Two

Scan the Resource QR Code

Once you are logged in, scan any one of the resource’s QR codes and claim that resource by adding it to your temporary team. Now all tips collected via every QR code on that resource will go to you and all reviews will be attributed to you.

A sign invites users to leave a tour review or tip via a QR code, with options to rate on Google or TripAdvisor. The sign is branded with "TipDirect" and features a small icon of a hand holding a device, encouraging visitors to easily "Tap to Tip.
A mobile app interface showing details of a "Tipping Group" with 3 sections: "Members" featuring Eddie Nathans, "Resources" listing a 20-seater bus for Tours and Activities, options to "Join Group," and "Leave Group.
Three

When finished, Remove the Resource from your Team

When your shift ends make sure to remove the resource from our team, but if you forget, don’t worry about it as the next shift will make sure to take it over in your place.

What happens if a resource is not claimed?

If a resource is not claimed by you or another guide, the QR code will default to linking with the company’s Guide Gallery. The Guide Gallery is a collection of all guides associated with the company, ensuring that tips and reviews are still collected and distributed fairly. This default setting ensures no tips are lost and visitors can continue to leave their appreciation and reviews.

Get Started Today

If you’re curious about how TipDirect can benefit your tours, need guidance, or want to explore our solutions in action, our sales team is here to assist. Get in touch today, and we’ll be delighted to help!

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