Review software for tour operators: collect, display, feed and analyse every guest review.
412 guest reviews, working in every direction
TripAdmit helps tour and activity operators collect more five-star reviews, display them on their own website, make them readable by AI and turn them into better tours. And your guides get tipped, too.
Trusted by tour operators around the world
Everything that happens to a guest review, in one place: from the end of the tour to the top of the AI’s answer.
Guests review on the spot with the AI Review Assistant, by tapping an NFC card or scanning a QR code. Or afterwards, by email, SMS and WhatsApp, with post-tour messaging.
Manage your reviews in the Review Hub and show them on your tour pages with Review Widgets, in your brand’s colours and fonts.
The AI Feeder writes your reviews and rating into your own pages, so ChatGPT, Google’s AI and others can read them, and recommend you.
The Product Improvement Platform reads your Viator and Tripadvisor reviews, and your rivals’, and tells you what to fix, who’s excelling and where rivals fall short.
Operators using the AI Review Assistant collect up to three times as many five-star reviews.
Of TripAdmit clients saw their rating go up after using our solution.
Review Widgets and the AI Feeder make twenty times more of your reviews readable by AI assistants and search engines.
Based on TripAdmit client results.
ChatGPT, Google’s AI and Perplexity can only recommend what they can read. TripAdmit is the only review platform that feeds your reviews to AI, so when a traveller asks, your tour is the answer.
Guests often mention the small groups and knowledgeable guides, especially Giulia.
Right after they leave a review, guests can tip their guide in seconds from their own phone. No cash, no app and no hardware. Guests can cover the fee, and guides are paid instantly.
The tools that make every tour easier to run and easier to love, all in the same TripAdmit account.
Everything your guides need for reviews and tips, in their pocket.
Guests tap a card with their phone to review and tip.
A personal link or code for every guide, on signs, cards and screens.
Share tour photos with guests, and keep them coming back.
Offer your next tour to guests while the last one is fresh.
Turn happy guests into followers on Instagram, Facebook and TikTok.
Integrated with your booking system
Built for every kind of experience
“As a tour operator that prioritises giving our passengers plenty of choice while on tour, we needed a fast and seamless way to manage on tour payments. TripAdmit provided a solution that was not only user friendly and secure, but also came with a team that genuinely partnered with us. They helped us solve our immediate needs and supported us in exploring new revenue opportunities. We truly enjoy working with John, Andy, and the team.”
“I had a great tour experience with TripAdmit! Our guide, Matias, was uplifting and extremely knowledgeable. With TripAdmit’s seamless solution, no hardware and no app required, I had no trouble tracking my tips and collecting reviews. Best of all, it was completely free! Thanks, Matias, for a fantastic tour!”
“Our overall experience has been excellent – Customer support is fantastic. Any information or help needed its just an email or phone call away. There is always someone available to speak with us. Communication with TripAdmit is great, they are always making us aware of new upcoming features. The process to adding TripAdmit to our website was very smooth, there were no issues at all. We look forward to continue working with them.”
“We have been really happy with TripAdmit. E-tipping needs to be fast and painless and that’s what the service provides. The ability to use Applepay and Googlepay are appreciated by our customers and guides are benefitting no end. Strong recommend from Fat Tire Tours 🙂”
“Exceptional! Great team. Easy to chat to and express views. Very helpful and don’t expect you to know everything. Customer service, virtual face-to-face meetings, and adapting features. These three points are the main reasons we have found to be great within the company as they support us as well as being dynamic in their offering.”
“TripAdmit is one of the best things I have come across as a tour guide. Sometimes people are not sure whether to tip the guide or not, but when they see something like this, it becomes obvious and they usually leave a tip. Very helpful and love the customer support!”
“My experience had been very positive. I like the customer service and the ease of access.”
Capture, display, feed and analyse every guest review, in one suite built for tours and activities.
Keep the conversation going after the tour, with automated review requests by email, SMS and WhatsApp.
Why more reviews build more trust, and how that turns into more bookings.
If you’re curious about how TripAdmit can benefit your tours, need guidance, or want to explore our solutions in action, our sales team is here to assist. Get in touch today, and we’ll be delighted to help!
