New Part of the TripAdmit 360 AI Review Suite

Review Hub: Tour Review Management That Gets You Recommended

Manage every guest review, show it on your website and feed it to AI.

Your Reviews, on Your Website and in the AI’s Answers

TripAdmit’s Review Hub is where tour operators manage the reviews their guests leave directly with TripAdmit. From one back office you choose which reviews appear on which tour page, show them on your own website with Review Widgets, and make every one readable by AI assistants with the AI Feeder.

What Can You Do in the Review Hub?

One solution in three parts, working together the moment a guest leaves a review.

Manage

One Back Office for Every Review You Hold

Every review your guests leave with TripAdmit lands in the Review Hub. Choose which reviews appear on which pages, tag each one to the right tour, or set a rule and let the Review Hub publish them for you.

  • Approve or hide any review
  • Auto-publish five-star reviews
  • Tag reviews by tour
Display

Show Them on Your Website With Review Widgets

Paste one line of code and your reviews appear on your tour pages in your brand’s colours and fonts. Review Widgets come in four layouts, and new reviews show up the moment a guest submits them.

  • Grids, lists, carousels and badges
  • Matches your brand
  • No developer needed
Feed · Only at TripAdmit

Readable by ChatGPT, Google’s AI and More

Other review widgets stop at display. The AI Feeder writes every review, your rating and your review count into your own pages, in a form AI assistants and search engines can read. So when a traveller asks which tour to book, your reviews are there to be found.

  • Every review in the page
  • Rating as a number
  • On your own domain
Import your history

Bring the Reviews You Already Have

Starting fresh doesn’t mean starting empty. Upload the reviews your guests have already given you directly, by CSV or Excel, and your tour pages look full from day one.

  • CSV or Excel upload
  • Matched to the right tour
  • Full pages from day one

Of Reviews on Tour Operator Websites Were Invisible to AI

TripAdmit AI Visibility Audit of 50 tour operator websites, 2026. Average across all sites.

Hidden Behind a Click

Most reviews load only when someone presses “read more”. AI crawlers never press it, so they never see them.

Ratings as Pictures

Five gold stars are an image file. To a machine, there’s no number there, so it can’t quote your rating.

On the Wrong Website

The full review set often sits on the widget provider’s domain, not yours, so the credit goes to them.

Travellers now ask ChatGPT and Google’s AI which tour to book. The AI can only recommend what it can read.

How Does the Review Hub Work?

From a happy guest to an AI recommendation, in four steps. Then close the loop with the Product Improvement Platform, which turns the same guest feedback into better tours.

Step 1 · Capture

Guests Leave a Review

On the tour with the Guide App, NFC cards and QR codes, or afterwards with post-tour messaging by email, SMS and WhatsApp.

Step 2 · Manage

It Lands in the Review Hub

Approve it, tag it to a tour, or let your rules publish it automatically. Every review stays yours.

Step 3 · Display

It Appears on Your Website

Your Review Widgets show the new review on the right tour page the moment it’s published.

Step 4 · Feed

The AI Can Read It

The AI Feeder makes the review, your rating and your review count readable by AI assistants and search engines.

Reviews You Own, and Reviews You Borrow

Both are valuable. Only the reviews you own can help the AI find you.

Reviews You Own

Reviews your guests leave directly with TripAdmit are yours, even if you ever leave us. We show them in full on your website and make every one readable by AI and search engines.

Reviews You Borrow

Your Google, Tripadvisor, Viator and GetYourGuide reviews can be displayed on your website for visitors to read. The platforms’ terms don’t allow them to be made readable by AI or search engines.

We Never Scrape

Every review we display was collected from your guest or shared with the platform’s permission. We never copy reviews from other sites.

Can the AI Read Your Reviews?

Send us one tour page and we’ll check it for free. You’ll see which of your reviews the AI can read today, and what changes with the Review Hub switched on.

  • How many reviews the AI can read
  • Whether it can read your rating
  • Who it recommends for your tour

Already capturing reviews with TripAdmit? Your account manager can switch the Review Hub on.

Frequently Asked Questions

What’s the difference between the Review Hub, Review Widgets and the AI Feeder?

They’re three parts of one solution. The Review Hub is your back office, where you approve, tag and publish reviews. Review Widgets show those reviews on your website, in your brand. The AI Feeder, built into the widgets, makes every review and your rating readable by AI assistants and search engines. Together they take a review from your guest to your website to the AI.

Do I need all three parts?

They come together as one solution, so there’s nothing to choose between. The AI Feeder works through Review Widgets, and both run on the reviews you manage in the Review Hub. That’s how we can publish your reviews in full, on your own domain, and make sure the AI can read every one.

I already use TripAdmit to capture reviews. What do I need to do?

Very little. Your reviews are already being collected, so your account manager can switch the Review Hub on and your existing reviews will be there waiting. Then you set your rules, paste one line of code for each Review Widget, and the AI Feeder does the rest.

Can I show my Google, Tripadvisor, Viator or GetYourGuide reviews?

Yes. We can display them on your website, so your visitors can see and read them. But they can’t be made readable for AI assistants or search engines, because the platforms’ terms don’t allow it. The reviews the AI can read are the ones you own: those your guests leave directly with TripAdmit.

Can I import the reviews I already have?

Yes. You can upload past reviews your guests gave you directly, using a CSV or Excel file, and match them to the right tours. Your tour pages look full from day one, and the imported reviews become readable by AI along with every new one.

Does this guarantee ChatGPT will recommend my tour?

No, and nobody honestly can. AI assistants weigh many things when they recommend a tour. What we can guarantee is that every review you own, your rating and your review count can be read on your own website, so they count when the AI makes its choice.

Get Started Today

If you’re curious about how TripAdmit can benefit your tours, need guidance, or want to explore our solutions in action, our sales team is here to assist. Get in touch today, and we’ll be delighted to help!

  • Convert guests to direct relationships
  • Enhance your brand and reputation
  • Create a competitive advantage

Get In Touch