Collecting reviews offers numerous benefits for tour companies. Reviews serve as social proof, building trust and credibility among potential customers.
Positive reviews from satisfied customers enhance the reputation of a tour company and make it more likely for others to choose their services. Reviews also provide valuable feedback and insights from customers about their experiences and act as marketing material.
In an industry-first, TripAdmit has implemented OpenAI’s ChatGPT to automate the process of guests writing reviews. This AI-assisted feature allows guests to either write the review themselves or help generate a unique, editable, and positive review of their experience using the groundbreaking AI automation software, ChatGPT. These reviews can then be posted to Google, your own website and more, ensuring a seamless and efficient process.
Our all-in-one package brings together four incredible engagement solutions, providing you and your guides with unparalleled flexibility to meet your guests’ tipping preferences effortlessly. With our innovative digital tipping offering, guests can choose how they want to tip: whether it’s a simple tap-to-tip method, scanning a QR code, or utilising a convenient direct payment link.
But that’s not all. All solutions come with AI-assisted review collection, Social Connect, Tour Upgrade and Custom Links so that you never miss an opportunity to engage with your guests on your terms.
Get a 30-day free trial on all plans. Cancel anytime. All you need to get up and running with review collection and digital tipping. Explore which option is best for you.
Looking for something different or a bespoke feature? Get in touch, we are always happy to work with new partners on exciting solutions.
It only takes a minute or two.
Profile, activity details & review links.
To start collecting reviews & tips.
Order cards for your guides.
TipDirect boosts revenue with digital tipping and increases 5-star Google reviews through AI-powered review collection prompts. It integrates with booking systems, supports team tipping, and automates post-tour follow-ups—saving time and enhancing the guest experience.
Just sign up on our Pricing Page, choose your plan, add your guides, connect your tours and review links, and start collecting tips and reviews. TipDirect also integrates with booking systems for quick onboarding. If you need advice, we have a Customer Success Team and Sales Team that are always ready to help
Yes. TipDirect connects with platforms like Fareharbor, Ventrata, and Bokun, pulling tour data, integrated booking widgets, and booking information to enable smooth in-tour and post-tour communication and review follow-ups. TipDirect can also integrate with your CRM or email platform to send automated post-tour review and tip requests.
Yes, you can use both the TipDirect App and the admin account via a browser without needing to sign up again. Your account works seamlessly across both platforms.
If you are on the Pro or ProPlus Plans, we would recommend you get in touch with our Customer Success Team and they will upload all your guides for you. Or, as an Admin of a company account, you can invite guides in the ‘Users’ section. Simply enter their email addresses one by one or upload multiple email addresses all at once on a CSV file. Once you hit submit an automated email will be sent to all your guides to join the company’s TipDirect channel. As new guides join, just repeat the process for the new guides
Company admins can exclude themselves or specific guides from the guide gallery through the Settings> Guide Gallery Settings section. This is useful for admins who do not collect tips themselves.
If you’re curious about how TipDirect can benefit your tours, need guidance, or want to explore our solutions in action, our sales team is here to assist. Get in touch today, and we’ll be delighted to help!